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Specialists in solving PAI problems by combining rich OS data expertise with a large offshore delivery capability

DSM provides an outsourcing solution to address the specific issue of PAI and other data quality issues.  We have a large production centre, staffed with highly skilled and motivated technical staff, who are familiar with all types of client and OS base data issues.  We have developed our own in-house application DSM Alchemy, which works in a semi-automatic fashion and is designed to be capable of automatically re-aligning a high percentage of the client data. Error detection routines and quality control procedures are in place to identify the problem areas and resolve through the intelligent application of skilled resources.

This solution is capable and robust enough to cope with a wide range of quality of input data and by careful application of the rules, the constraint engine and the error detection, we can guarantee a consistently high quality output (gold!!). In the following pages we provide details on how DSM Alchemy would be implemented.

Although there are some disadvantages of outsourcing the data, DSM has developed ways to try and minimise these, through the intelligent use of technology. We have developed query tracking systems and can provide controlled access to the company's extranet for real time project monitoring. We believe that by carrying out a careful initial study of the client's data the most cost effective and easiest method of tackling the PAI problem is to outsource the work to DSM.

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